Frequently asked questions.
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As much or as little as you like.
When considering the possibility of adding a new garden to your property, the question of cost invariably arises. It may initially appear to be a simple query, but the answer is far from straightforward. To arrive at a definitive answer, careful consideration is necessary.
Factors such as personal preferences, desired materials, and the current state of your garden must all be taken into account. .
What matters most is not the exact cost but rather how much you feel comfortable investing. By determining your preferred spending range, we can provide you with an accurate representation of what can be achieved while incorporating your every want and need. At Northwood Landscape, we believe that it is essential to strike a balance between your desires and financial capabilities.
We understand that every individual has unique requirements and constraints. Whether you dream of a simple and elegant garden on a tight budget or a lavish and luxurious outdoor space that requires a more substantial investment, we are committed to transforming your vision into reality. Our experienced team of professionals is skilled in designing gardens that maximize the potential of any budget. Regardless of the amount you are willing to spend, we approach each project with the same level of dedication and attention to detail.
Our goal is to create a garden that not only fulfills your aesthetic aspirations but also enhances the functionality and overall enjoyment of your outdoor space. To ensure that your new garden is a true reflection of your individuality, we offer a range of materials and design options. From vibrant flowers and lush greenery to elegant hardscapes and sustainable features, our experts will assist you in making informed decisions based on your preferences and budgetary considerations.
By keeping the lines of communication open, we work collaboratively with our clients to ensure complete satisfaction throughout the entire process. So, instead of fixating on the question of cost, focus on determining the amount you are willing to invest comfortably. From there, trust the experts at Northwood Landscape to provide you with an accurate representation of what can be achieved. Let us tailor your garden to suit your particular needs while incorporating your desired materials and design elements.
Contact Northwood Landscape today to begin your journey towards extending your garden and turning your dreams into a reality.
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35% deposit and the rest due on completion
At Northwood Landscape, we understand that the payment process can sometimes be a daunting aspect of any project. That's why we strive to streamline and simplify this process for our valued customers. Our commitment to transparency and customer satisfaction drives us to provide you with clear and concise payment terms.For new customers who schedule their work with us more than one month in advance, we kindly request a £200 save the date payment. This initial payment secures your spot in our schedule and allows us to efficiently plan and allocate resources for your project. By taking this step, you can rest assured that your landscaping needs are in capable hands.Two weeks prior to the commencement of the project, we require a 35% deposit. This deposit is designed to cover the cost of necessary materials, ensuring that we have everything we need to deliver exceptional results. By providing this deposit in advance, we can minimize any potential delays and keep the project moving forward smoothly.Once the work is completed and you are fully satisfied with the results, we will send you a bill for the remaining 65% of the agreed-upon project cost. This final payment, excluding the £200 save the date fee, is only requested after you have had the opportunity to assess the quality of our work. We believe in earning your trust and ensuring your complete satisfaction before requesting the final payment.Our simplified payment process ensures that you have control over each step of the project. By breaking the payment down into three straightforward stages, we offer transparency, flexibility, and peace of mind. We aim to provide you with the utmost convenience and a stress-free experience throughout your landscaping project.For further clarification or to discuss alternative payment arrangements, please do not hesitate to reach out to our friendly and knowledgeable team. At Northwood Landscape, your satisfaction is our top priority, and we are dedicated to creating beautiful outdoor spaces that surpass your expectations.
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3 Months at max.
At Northwood Landscape, we value your time and understand the eagerness to see your project come to life. We recognize that once you've made the decision to undertake a landscaping project, you don't want to wait for months before we can start working. That's why we are proud to offer our customers a maximum lead time of only three months.We believe that efficiency and timeliness are paramount in delivering exceptional service to our clients. Our streamlined processes and dedicated team allow us to minimize lead times and ensure prompt project execution. From the moment you engage with us, we prioritize your project and work diligently to get it started within the shortest possible timeframe.By offering a maximum lead time of three months, we aim to accommodate your schedule and align our services with your project goals. Whether you're planning to enhance your outdoor living space, create a stunning garden, or completely transform your landscape, we are committed to executing your vision without unnecessary delays.Our experienced team of landscapers and designers are well-prepared to handle your project efficiently and skillfully. We work closely with you to fully understand your requirements, ensuring that every detail is considered and accounted for. Through effective communication and meticulous planning, we guarantee that your project will be given the attention and priority it deserves.You no longer have to worry about waiting endlessly for your landscaping project to begin. At Northwood Landscape, we take great pride in our ability to deliver quality workmanship on time. Our maximum lead time of three months is a testament to our commitment to delivering exceptional customer service and allowing you to enjoy your dream outdoor space as soon as possible.When you choose Northwood Landscape, you can rest assured that your project will be handled efficiently, professionally, and with the utmost care. Don't waste any more time - contact us today and let us bring your landscaping vision to life in a timely manner.
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Passionate Landscaping Services at Northwood
In the crowded landscaping industry, competition can be fierce as multiple businesses vie for your attention and business. However, at Northwood Landscape, we firmly believe that we stand out from the rest. Our approach is not simply about running a business; it is a genuine passion that drives us in every aspect of our work. From the initial consultation to the final completion of a project, we are fueled by the love we have for this industry.At Northwood Landscape, we understand that landscaping is not just about transforming outdoor spaces; it is about creating environments that enhance the lives of our clients. We take great pride in our ability to bring beauty and functionality together, making your dreams a reality. Our team of dedicated professionals shares a deep connection with nature and a strong commitment to excellence, which is evident in every project we undertake.What sets us apart is our unwavering dedication to providing top-notch services. We go above and beyond to ensure the complete satisfaction of our clients. From the initial planning stage to the execution of the project, we work closely with you, listening to your needs and desires, and offering our expert advice along the way. This collaborative approach ensures that we deliver exceptional results that exceed your expectations.But it's not just about the end product; it's about the experience we offer. At Northwood Landscape, we believe in going the extra mile to provide unrivaled customer support. We understand the importance of clear communication and being readily available to address any questions or concerns you may have throughout the landscaping process. Our friendly and knowledgeable team is always here to provide you with a hassle-free experience, making it a no-brainer to choose us for your landscaping needs.Furthermore, we take immense pride in the quality of our services. Our team is comprised of skilled professionals who are well-versed in the latest techniques and trends in the industry. Whether it's designing a stunning garden, creating an inviting outdoor living space, or installing efficient irrigation systems, we believe in using the best materials and methods to ensure long-lasting and beautiful results.At Northwood Landscape, we don't just see ourselves as a business; we see ourselves as partners in your landscaping journey. Our passion for this industry drives us to continually improve and innovate, staying ahead of the curve to provide you with cutting-edge solutions. When you choose us, you can be confident that you are choosing a team that loves what they do and is committed to helping you achieve your landscaping
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Introducing Our 2 year Warranty
At Northwood, we pride ourselves in providing exceptional service and quality craftsmanship to our valued customers. Over the years, we have noticed a recurring issue in the industry - homeowners investing substantial amounts of money into their homes, only to be left with a mere limited 1 year warranty that often falls short of their expectations.
We believe this approach is unjust, and it drove us to make a significant change. the introduction of our 2 year warranty on both materials and workmanship.
We are committed to ensuring that our customers receive the utmost satisfaction and peace of mind long after their landscaping projects are completed.
What does our warranty mean for you? It signifies our unwavering guarantee that if we or our suppliers fail to provide the outstanding quality we promise, we will replace the materials or address any workmanship issues at absolutely no cost to you. We view this as an essential step to build a long-lasting and trusted relationship with our clients.
We are fully committed to ensuring that Northwood Landscape stands by that commitment. We understand that landscaping is a long-term investment, intended to enhance the beauty and functionality of your home for years to come. With our Warranty, you can be confident that the materials used and the craftsmanship applied will remain of the highest quality well into the future.
Our knowledgeable team of experts will ensure that every detail is meticulously attended to, providing you with a result that continues to exceed your expectations year after year. At Northwood Landscape, we are passionate about what we do, and our commitment to quality sets us apart from the competition. With our warranty, we aim to build trust, instill confidence, and ultimately offer you an unparalleled level of satisfaction.
So when you choose Northwood, you are not just receiving exceptional landscaping services - you are investing in an enduring relationship backed by our unwavering guarantee.
Contact us today to discover how we can transform your outdoor space into a haven of beauty and a testament to superior craftsmanship while protecting your investment with our warranty. Trust Northwood Landscape to provide the quality and peace of mind you deserve.
Disclaimer: warranty covers materials and workmanship. Please refer to our warranty T&C’s
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We are working on it.
At Northwood Landscape, our commitment is to provide timely and efficient service to our clients. We understand the importance of getting quotes to our clients promptly, and we strive to deliver all quotes within 24 hours of the initial request. However, there are instances when external factors, such as delays from our suppliers or the intricate nature of the project, may cause slight delays in our response time.We want to assure our clients that we make every effort to keep them informed about any potential delays in receiving their quotes. In such cases, we proactively reach out to our clients to provide updates on the status of their quote. To ensure that you receive these important updates, we kindly request that you check your spam folder regularly for any emails from Northwood Landscape. Sometimes, these notifications may unintentionally end up in the spam folder due to the settings of your email provider or filters.In the event that you do not receive your quote within the expected timeframe, we encourage you to contact us directly. Our dedicated team will be glad to assist you and provide you with the most up-to-date information on your quote. Your satisfaction is our top priority, and we are committed to addressing any concerns or queries you may have regarding the quote process.Northwood Landscape values your trust and appreciates your understanding in situations where quotes take longer than anticipated. We remain devoted to delivering high-quality landscaping solutions while ensuring open and transparent communication with our clients throughout the entire process. Thank you for choosing Northwood Landscape for your landscaping needs, and we look forward to serving you soon.If you have any further questions or require additional information, please do not hesitate to reach out to our customer service team.
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30 Day thinking time.
At Northwood Landscape, we value your decision-making process when it comes to landscaping work. We understand that choosing the right company to transform your outdoor space requires careful consideration. That's why we offer a standard 30-day thinking time on all our quotes.We believe that this period allows you the necessary time to review our proposal, consider your options, and discuss the project with your family or business partners. We want you to feel confident and assured in your choice of partnering with us for your landscaping needs.During the 30-day thinking time, if you have any questions or require further clarification about the quote, we encourage you to reach out to us. Our team of experts will gladly provide the information you need to make an informed decision.If the 30-day period has elapsed and you still wish to proceed with the project, but require an updated quote, don't worry. Simply get in touch with us, and we will be more than happy to re-issue the quote based on any changes or adjustments discussed.At Northwood Landscape, customer satisfaction is our top priority. We strive to provide you with the best landscaping services tailored to your unique vision. By offering a 30-day thinking time and flexibility in re-issuing quotes, we aim to ensure that you feel fully comfortable and satisfied with our proposal before moving forward.Take your time, consider your options, and when you're ready, contact Northwood Landscape. We look forward to working with you to create the outdoor space of your dreams.