Cookie Policy

This Cookie Policy explains how Northwood Landscape uses cookies and similar technologies on northwoodlandscape.com.

Cookies are small text files and similar technologies that may be stored on, or access information from, your device when you visit a website. We use them to help our website function, understand how visitors use the site, measure the effectiveness of advertising, and improve the services we offer.

We use a cookie banner to help manage cookie preferences. You can choose which non-essential cookies you allow when you first visit the site, and you can update your preferences at any time using the cookie settings link or tool provided on the website.

1. Who we are

Northwood Landscape
Website: northwoodlandscape.com
Email: contact@northwoodlandscape.com
Phone: 07990 148186

If you have any questions about this Cookie Policy, please contact us using the details above.

2. What are cookies?

Cookies are small data files placed on your device when you visit a website. Similar technologies can include scripts, tags, pixels, local storage objects and other tools that store information or access information on your device.

Some cookies are essential for the website to function properly. Others help us understand how the website is used, improve site performance, remember preferences, or deliver and measure advertising.

The ICO says organisations must provide clear and comprehensive information about the storage and access technologies they use, and non-essential technologies generally require active user consent.

3. How we use cookies

We use cookies and similar technologies for the following purposes:

Strictly necessary cookies

These are required for the website to function properly and cannot usually be switched off in our systems. They may include cookies used for security, basic site functionality, form submission handling, load balancing, fraud prevention and remembering cookie consent choices.

These cookies do not usually require consent where they are strictly necessary to provide a service requested by the user.

Analytics cookies

We use Google Analytics to understand how visitors use our website, such as which pages are visited, how visitors move around the site and which content performs best. This helps us improve the website and our services.

Analytics cookies are treated as non-essential unless they fall within a narrow exemption, so they should only be used where the visitor has given valid consent through our cookie banner.

Advertising and marketing cookies

We use technologies such as Google Ads, the Meta Pixel, and other third-party advertising and conversion tracking tools to measure the effectiveness of our advertising, understand when a website visitor takes an action after viewing or clicking an ad, and help us improve our marketing.

These tools may collect information about your device, browser, behaviour on our website and interactions with adverts. These cookies and similar technologies are non-essential and should only be used where you have given consent.

Third-party conversion and call tracking

We use third-party conversion tracking and call tracking technologies to understand whether phone calls, enquiries or other actions arise from advertising campaigns or website visits. These tools may use cookies or similar technologies to attribute leads and conversions.

Where these technologies are not strictly necessary, they are only activated where you have consented to the relevant cookie category through our cookie banner. The ICO’s guidance applies not only to cookies but more broadly to technologies that store or access information on a user’s device.

Functional and embedded content cookies

Our website may display third-party content or features such as Instagram feeds and a Google reviews widget. These services may place cookies or use similar technologies, particularly where content is loaded from the relevant third-party platform.

These cookies may be used to support embedded content, personalise features, measure use, or support advertising by those third parties. Where such cookies are non-essential, they should only load after you have given consent.

4. Cookies and technologies we may use

Depending on how the website is configured, we may use cookies and similar technologies from services including:

• WordPress and core site functionality tools
• Cookie consent management tool
• Google Analytics
• Google Ads
• Meta Pixel
• third-party conversion tracking provider
• call tracking provider
• Instagram feed provider
• Google reviews widget provider
• contact form functionality and spam protection tools

The exact cookies in use can vary over time as plugins, services and integrations are updated. We recommend carrying out a cookie scan regularly and updating this policy where needed. The ICO says information provided to users should be clear, comprehensive and kept accessible.

5. Third-party cookies

Some cookies and similar technologies on our website are set by third-party services rather than directly by Northwood Landscape. These third parties may process information for their own purposes in line with their own privacy or cookie policies.

Third-party services may change the names, duration and behaviour of their cookies from time to time, and we do not control those changes. Where possible, we aim to keep our cookie information up to date.

6. Consent and managing preferences

When you first visit our website, you should be given the option to accept, reject or manage non-essential cookies. Non-essential cookies should not be set until you have made a valid choice.

You can also change your preferences later using the cookie settings tool or link available on our website. In addition, most web browsers allow you to manage or block cookies through browser settings. Blocking some cookies may affect how the website functions.

The ICO says consent must be actively and clearly given for non-essential cookies, and users must be told what the technologies do and why they are used.

7. Cookie duration

Some cookies are session cookies, which are deleted when you close your browser. Others are persistent cookies, which remain on your device for a set period or until deleted.

The duration of cookies used on this website may vary depending on the relevant service provider and the purpose of the cookie.

8. Contact forms and submitted information

Our website includes a contact form. While the form itself may rely on functional technologies to operate properly, any personal data you submit through the form will be handled in accordance with our Privacy Policy.

9. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, regulation, guidance, website functionality or the services we use. Any updates will be posted on this page with a revised effective date.

10. Contact

If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact:

Northwood Landscape
Email: contact@northwoodlandscape.com
Phone: 07990 148186
Website: northwoodlandscape.com